Subscription Alerts

As an administrator of your Rev.Up tenant, you will receive notifications when you reach the limits of your contracted RUM (records under management) amount.

If you are unsure of what your RUM limit is, you can go to the subscription section within your tenant. 

If you are nearing your contracted usage, you can:

1. Reach out to your customer success manager about purchasing more RUM. 
2. Delete records from the tenant. 
3. Do not delete records and pay the monthly overage fee. For questions on if you have overage and what the terms are you can review your contract or reach out to your customer success manager. 

What kind of alerts can I expect to get regarding my subscription? 

There are two types of alerts you may receive regarding your subscription: 

• When you are nearing your contracted number of accounts to store in Rev.Up 
• When you are nearing your contracted number of monthly page views from the Rev.Up de-anonymization tag

When can I expect to get alerts regarding my subscription? 

Each time a process and analysis job runs a comparison will be done between the contract RUM and the actual state of data stored in the tenant.  

When you are nearing your contracted number of accounts to store in Rev.Up 

• You will be alerted once when you have used 50% of your account RUM.
• Once you have reached 75% of of your account RUM an email will be triggered every time a process and analyze job is run.  

When you are nearing your contracted number of monthly page views from the Rev.Up de-anonymization pixel:

• You will be alerted once when you have used 50% of your contracted number of monthly page views. 
• Once you have reached 75% of of your monthly page views an email will be triggered every time a process and analyze job is run.