Using a Custom Connection FAQ

Why would you create a custom connection? 

1. You should use the custom connection option if you want to import data from a system that does not have a native connector and you want to automate importing your data using AWS S3.
2. You should use the custom connection option if you have a file that you want upload one time and do not want to set up automation. 

There are two options for creating a custom connection (1) Set up ongoing imports using AWS S3 (2) Do a one time import - when should I use the different options? 

1. Set up ongoing imports using AWS S3: Use this option when you want to set up automation from a system that does not have a native connector. An example for using this type of custom connection, is someone who wants to import data from the Salesforce Marketing Cloud on a regular basis (weekly/monthly). 
2. Do a one time import: Use this option when you want to import a file one time. A good example of when to use this option is if you have a list that you will only receive one time or a few times a year and do not want to have AWS S3 in the middle to set up automation. 

Can I use my own AWS S3 bucket to set up automation of data into Rev.Up? 

We do not currently support using your own AWS S3 bucket to set up automation. You are required to use our AWS S3 bucket to set up automation. 

If I want to set up automation using AWS S3, who should I work with within my organization? 

It is recommended that you create an automated job using a tool like AWS CLI to create an automated process that delivers your data to AWS S3 on a regular basis. Generally you will need to work with a technical resource in your organization. This is often within IT or operations.