If your ad platform connection expires, or you need to proactively update credentials, follow these steps:
- Select the connection you want to update, and select create. In this example we will update LinkedIn:
- Next, mouse over and click the pencil icon for the name of the connection you want to update:
- Then, select save:
- Then you'll be prompted with a popup to input your credentials in the target platform (LinkedIn, for this example). Input your credentials and sign in.
- You will receive a success message in the bottom of the first menu you opened (where you clicked the pencil icon). Once you see this message, you do not need to do anything else - you can cancel or exit out of the menu. Do not click finish - this will fail the connection update flow: